CANON PROFESSIONAL SERVICES (CPS)

CPS is your professional network. Designed for all you pros working in the photography and filmmaking biz, CPS delivers you all the support you need from the leading professional team. From tech to repairs and news to inspiration, all your service needs are wrapped up in one destination.

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Qualifying Products for Membership

Product Name Eligible Products CPS Supported Products
EOS 1Dx Mark II
EOS 1Dx
EOS 1DC
EOS-1D Mark IV Body
EOS-1D Mark III Body
EOS 1D Mark II Body
EOS-1D Mark II N
EOS-1DS Mark III Body
EOS-1DS Mark II Body
Product Name Eligible Products CPS Supported Products
EOS 5DsR
EOS R
EOS 5Ds
EOS 5D Mark IV
EOS 5D Mark III
EOS 5D Mark II
EOS 5D
Product Name Eligible Products CPS Supported Products
EOS C700 (PL Lens Mount with Global Shutter Sensor)
EOS C700 Body (PL Lens Mount)
EOS C700 Body
EOS C500 (PL Lens Mount)
EOS C500 Body
EOS C300 Mark II Body (PL Lens Mount)
EOS C300 Mark II Body
EOS C300 Body (PL Lens Mount)
EOS C300 Body
EOS C200
EOS C100 Mark II Body
EOS C100 Body
ME20F-SH Body
ME200S-SH Body
Product Name Eligible Products CPS Supported Products
EF 400mm f/2.8L IS III USM
EF 70-200mm f/4L IS II USM
RF 24-105mm f/4L IS USM
EF 70-200mm f/2.8L IS III USM
RF 50mm f/1.2L USM
EF 14mm f/2.8L USM
RF 28-70mm f/2L USM
EF 14mm f/2.8L II USM
EF 35mm f/1.4L USM
EF 24mm f/1.4L II USM
EF 35mm f/1.4L II USM
EF 50mm f/1.2L USM
EF 85mm f/1.2L II USM
EF 85mm f/1.4L IS USM
EF 100mm f/2.8L Macro IS USM
EF 135mm f/2L USM
EF 180mm f/3.5L Macro USM
EF 200mm f/2L IS USM
EF 200mm f/2.8L II USM
EF 300mm f/2.8L IS USM
EF 300mm f/2.8L IS II USM
EF 300mm f/4L IS USM
EF 400mm f/2.8L IS USM
EF 400mm f/2.8L IS II USM
EF 400mm f/4 DO IS USM
EF 400mm f/4 DO IS II USM
EF 400mm f/5.6L USM
EF 500mm f/4L IS USM
EF 500mm f/4L IS II USM
EF 600mm f/4L IS USM
EF 600 f/4 IS II USM Lens
EF 800mm f/5.6L IS USM
EF 1200mm f/5.6L USM
EF 8-15mm f/4L Fisheye USM
EF 11-24mm f/4L USM
EF 16-35mm f/2.8L II USM
EF 16-35mm f/2.8L III USM
EF 16-35mm f/4L IS USM
EF 17-40mm f/4L USM
EF 28-300mm f/3.5-5.6L IS USM
EF 24-70mm f/2.8L USM
EF 24-70mm f/2.8L II USM
EF 24-70mm f/4L IS USM Lens
EF 24-105mm f/4L IS USM
EF 24-105mm f/4L IS II USM
EF 70-200mm f/4L USM
EF 70-200mm f/2.8L USM
EF 70-200mm f/2.8L IS USM
EF 70-200mm f/2.8L IS II USM
EF 70-200mm f/4L IS USM (Discontinued)
EF 70-300mm f/4-5.6L IS USM
EF 100-400mm f/4.5-5.6L IS USM
EF 100-400mm f/4.5-5.6L IS II USM
EF 200-400mm f/4L IS USM Extender 1.4X
MP-E 65mm f/2.8 1-5x Macro
TS-E 17mm f/4L
TS-E 24mm f/3.5L
TS-E 24mm f/3.5L II
TS-E 50mm f/2.8L Macro Tilt Shift
TS-E 45mm f/2.8
TS-E 90mm f/2.8
TS-E 90mm f/2.8L Macro Tilt Shift
TS-E 135mm f/4L Macro Tilt Shift
CN-E 14mm T3.1L F
CN-E 24mm T1.5L F
CN-E 35mm T1.5L F
CN-E 50mm T1.3L F
CN-E 85mm T1.3L F
CN-E 135mm T2.2L F
CN-E 14.5-60mm T2.6L S (EF Mount)
CN-E 14.5-60mm T2.6L S (PL Mount)
CN-E 15.5-47mm T2.8LS (EF Mount)
CN-E 15.5-47mm T2.8LSP (PL Mount)
CN-E 30-300mm LS EF
CN-E30-300MM LSP PL
CN-E 30-105mm T2.8L S (EF mount)
CN-E 30-105mm T2.8L SP (PL mount)
CN-E 70-200mm T4.4L IS KAS S Compact-Servo
CN7X17 KAS S/P1
CN7X17 EF Cinema Servo Lens
CN-E 18-80mm T4.4 L IS KAS S
CN20X50 IAS H/P1
CN20X50 IAS H/E1
Product Name Eligible Products CPS Supported Products
Speedlite 470EX-AI
Speedlite 600EX II-RT
Speedlite 600EX-RT - DISCONTINUED
Speedlite 580EX II
Speedlite 580EX
Speedlite 430EX III
Macro Ring Lite MR-14EX II
Speedlite 430EX III-RT
Macro Twin Lite MT-24EX
Macro Ring Lite MR-14EX - DISCONTINUED
Macro Twin Lite MT-26EX-RT
Wireless Transmitter WFT-E2
Wireless File Transmitter WFT-E6E
Speedlite 600EX Flash
WFTE7E Wireless Transmitter for EOS 5DIII
Wireless File Transmitter WFT-E8
Speedlite Transmitter ST-E2 (Discontinued)
Speedlite Transmitter ST-E3-RT
EF Extender 1.4x III
EF2XIII Extender

FAQs

  • Do I need to be a full-time professional to get CPS membership?
    You need to be earning the majority of your income through photography or cinematography in Australia – whether you are an employed professional or you own your own imaging business. As pros, we know you need the highest level of service, availability of loan equipment and speedy repairs. CPS membership is restricted to those working heavily in the industry so we can maintain the high standards that you need as pros.
  • Where can I drop off or pick up loans and repairs?

    VIEW DROP-OFF LOCATIONS

    Available Addresses

    • The main CPS office is Sydney is staffed by CPS and a Canon Service Technician during business hours.
    • Other CPS drop off points are not staffed by Canon employees. They are 3rd party affiliates of Canon where members can drop off gear to be shipped to CPS or Canon Service in Sydney.
    • Please contact CPS via the hotline or direct email for technical advice or support.
    • Some CPS drop off points offer free Sensor cleans for CPS members.

    Adelaide

    TED'S ADELAIDE
    212 Rundle Street
    Adelaide, SA, 5000
    Australia
    T: (08) 8223 3449

    Adelaide

    DIAMOND'S ADELAIDE
    165-171 Rundle Street
    Adelaide, SA, 5000
    Australia
    T: (08) 8224 0665

    Brisbane

    BRISBANE CAMERA HIRE
    860 Wynnum Road
    Canon Hill, QLD, 4170
    Australia
    T: 1300 780 701
    Services provided
    On site sensor cleans “24 hour turnaround”

    Canberra

    TED'S CANBERRA
    9 Petrie Plaza
    Canberra, ACT, 2601
    Australia
    T: (02) 6247 8711

    Melbourne

    Canon Camera Service
    95 Buckhurst Street
    South Melbourne, VIC, 3205
    Australia

    Perth

    CAMERA ELECTRONIC
    230 Sterling St
    Perth, WA, 6000
    Australia
    T: 1300 790 230
    Services provided
    On site sensor cleans

    Sydney

    CPS
    42 Maddox St
    Alexandria, NSW, 2015
    Australia
    T: 1800 804 240
    Services provided
    On site sensor cleans
  • What gear do I need to be eligible for CPS membership?
    To be eligible for each tier, you need to own the below Canon gear.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $75.00 $100.00 $200.00
    Minimum Eligible Product Requirements 2 x 5D

    2 x L-series

    Generates majority of income through imaging
    1 x 5D and 1 x 1D

    3 x L-series

    Generates majority of income through imaging
    1 x Cinema EOS body

    3 x L-series

    Generates majority of income through imaging
    Eligible Products View eligible products View eligible products View eligible products
    BENEFITS   
    Supported Products View eligible products View eligible products View eligible products
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5 (for EOS bodies)

    At least 1 (for Cinema EOS bodies)
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 30% 30% for 1D, 5D & L-series

    20% for Cinema bodies & lenses
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 3 working days* Approx. 3 working days* (1D, 5D and L-series)

    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in Australia of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special CPS member deals Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    Gear must have been acquired through the Canon Australia distribution channel (Canon Store or its authorised Canon Australia retailers) to qualify.

  • What are the benefits of being a CPS member?
    As a member, you can take advantage of the below great benefits depending on your membership level.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $75.00 $100.00 $200.00
    Minimum Eligible Product Requirements 2 x 5D

    2 x L-series

    Generates majority of income through imaging
    1 x 5D and 1 x 1D

    3 x L-series

    Generates majority of income through imaging
    1 x Cinema EOS body

    3 x L-series

    Generates majority of income through imaging
    Eligible Products View eligible products View eligible products View eligible products
    BENEFITS   
    Supported Products View eligible products View eligible products View eligible products
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5 (for EOS bodies)

    At least 1 (for Cinema EOS bodies)
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 30% 30% for 1D, 5D & L-series

    20% for Cinema bodies & lenses
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 3 working days* Approx. 3 working days* (1D, 5D and L-series)

    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in Australia of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special CPS member deals Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    *Canon will generally be able to meet these time frames and CPS members’ repairs are prioritised. However, members accept that sometimes repairs can take longer in some circumstances such as where there is extraordinary demand, the parts must be ordered, or the repair is significant.

    #Subject to availability

    CPS benefits apply in addition to any rights you have under the Australian Consumer Law contained in the Competition and Consumer Act 2010 or under an express warranty.

  • Is Canon product purchased overseas eligible for CPS support?
    We only offer CPS benefits (such as repair discounts, priority turnaround times and sensor cleans) on products distributed by Canon Australia via its Canon Store or its authorised Canon Australia retailers. Canon-branded products that are sourced from any source other than through Canon Australia’s official Canon Store or from an authorised Canon Australia retailer in the Canon Australia distribution channel (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not supported and will not be counted towards your eligibility requirements. If you are unsure, ask your retailer if it’s an authorised Canon Australia retailer or you can contact Canon for more information.
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