CANON PROFESSIONAL SERVICES (CPS)

CPS is your professional network. Designed for all you pros working in the photography and filmmaking biz, CPS delivers you all the support you need from the leading professional team. From tech to repairs and news to inspiration, all your service needs are wrapped up in one destination.

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Qualifying Products for Membership

Product Name
EOS-1Dx Mark II Body
EOS-1Dx Body
EOS-1DC Body
EOS-1D Mark IV Body
EOS-1D Mark III Body
EOS-1DS Mark III Body
Product Name
EOS 5DsR Body
EOS 5Ds Body
EOS 5D Mark IV Body
EOS 5D Mark II Body
EOS 5D Mark III Body
Product Name
EOS C100 Body
EOS C100 Mark II Body
EOS C300 Body
EOS C300 Body (PL Lens Mount)
EOS C300 Mark II Body
EOS C300 Mark II Body (PL Lens Mount)
EOS C500 Body
EOS C500 (PL Lens Mount)
EOS C700 Body
EOS C700 Body (PL Lens Mount)
EOS C700 (PL Lens Mount with Global Shutter Sensor)
ME20F-SH Body
ME200S-SH Body
Product Name
EF 14mm f/2.8L USM
EF 14mm f/2.8L II USM
TS-E 17mm f/4L
TS-E 24mm f/3.5L
TS-E 24mm f/3.5L II
EF 24mm f/1.4L II USM
EF 35MM F1.4L II USM
EF 35mm f/1.4L USM
TS-E 45mm f/2.8
EF 50mm f/1.2L USM
MP-E 65mm f/2.8 1-5x Macro
EF 85mm f/1.2L II USM
TS-E 90mm f/2.8
EF 100mm f/2.8L Macro IS USM
EF 135mm f/2L USM
EF 180mm f/3.5L Macro USM
EF 200mm f/2.8L II USM
EF 200mm f/2L IS USM
EF 300mm f/2.8L IS USM
EF 300mm f/4L IS USM
EF 300mm f/2.8L IS II USM
EF 400mm f/2.8L IS USM
EF 400mm f/2.8L IS II USM
EF 400mm f/4 DO IS USM
EF 400mm f/4 DO IS II USM
EF 400mm f/5.6L USM
EF 500mm f/4L IS USM
EF 500mm f/4L IS II USM
EF 600mm f/4L IS USM
EF 600 f/4 IS II USM Lens
EF 800mm f/5.6L IS USM
EF 1200mm f/5.6L USM
EF 8-15mm f/4L Fisheye USM
EF 11-24mm f/4L USM
EF 16-35mm f/4L IS USM
EF 16-35mm f/2.8L II USM
EF 16-35mm f/2.8L III USM
EF 17-40mm f/4L USM
EF 28-300mm f/3.5-5.6L IS USM
EF 24-70mm f/2.8L USM
EF 24-105mm f/4L IS USM
EF 24-105mm f/4L IS II USM
EF 24-70mm f/2.8L II USM
EF 24-70mm f/4L IS USM Lens
EF 70-200mm f/4L USM
EF 70-200mm f/2.8L USM
EF 70-200mm f/2.8L IS USM (Discontinued)
EF 70-200mm f/2.8L IS II USM
EF 70-200mm f/4L IS USM
EF 70-300mm f/4-5.6L IS USM
EF 100-400mm f/4.5-5.6L IS II USM
EF 100-400mm f/4.5-5.6L IS USM
EF 200-400mm f/4L IS USM Extender 1.4X
CN-E 14mm T3.1L F
CN-E 14.5-60mm T2.6L S (EF Mount)
CN-E 14.5-60mm T2.6L S (PL Mount)
CN-E 15.5-47mm T2.8LS (EF Mount)
CN-E 15.5-47mm T2.8LSP (PL Mount)
CN-E 24mm T1.5L F
CN-E 30-300mm LS EF
CN-E30-300MM LSP PL
CN-E 30-105mm T2.8L S (EF mount)
CN-E 30-105mm T2.8L SP (PL mount)
CN-E 35mm T1.5L F
CN-E 50mm T1.3L F
CN-E 85mm T1.3L F
CN-E 135mm T2.2L F
CN7X17 KAS S/P1
CN7X17 EF Cinema Servo Lens
CN-E 18-80mm T4.4 L IS KAS S
CN20X50 IAS H/P1
CN20X50 IAS H/E1

FAQs

  • Do I need to be a full-time professional to get CPS membership?
    You need to be earning the majority of your income through photography or cinematography in Australia – whether you are an employed professional or you own your own imaging business. As pros, we know you need the highest level of service, availability of loan equipment and speedy repairs. CPS membership is restricted to those working heavily in the industry so we can maintain the high standards that you need as pros.
  • Where can I drop off or pick up loans and repairs?

    VIEW DROP-OFF LOCATIONS

    Available Addresses

    Alexandria

    SUNSTUDIOS SYDNEY
    42 Maddox St
    Alexandria, NSW, 2015
    Australia
    T: 1800 804 240

    Cremorne

    SUNSTUDIOS MELBOURNE
    69 Cremorne St
    Cremorne, VIC, 3121
    Australia
    T: (03) 8585 8558

    Clayton

    CANON OFFICE MELBOURNE
    Building 1, 195 Wellington Rd
    Clayton, VIC, 3168
    Australia

    Canon Hill

    BRISBANE CAMERA HIRE
    860 Wynnum Road
    Canon Hill, QLD, 4170
    Australia
    T: 1300 780 701

    Perth

    CAMERA ELECTRONIC
    230 Sterling St
    Perth, WA, 6000
    Australia
    T: 1300 790 230

    Adelaide

    TED'S ADELAIDE
    212 Rundle Street
    Adelaide, SA, 5000
    Australia
    T: (08) 8223 3449

    Adelaide

    DIAMOND'S ADELAIDE
    165-171 Rundle Street
    Adelaide, SA, 5000
    Australia
    T: (08) 8224 0665

    Canberra

    TED'S CANBERRA
    9 Petrie Plaza
    Canberra, ACT, 2601
    Australia
    T: (02) 6247 8711
  • What gear do I need to be eligible for CPS membership?
    To be eligible for each tier, you need to own the below Canon gear.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $75.00 $100.00 $200.00
    Minimum Eligible Product Requirements 2 x 5D

    2 x L-series

    Generates majority of income through imaging
    1 x 5D and 1 x 1D

    3 x L-series

    Generates majority of income through imaging
    1 x Cinema EOS body

    3 x L-series

    Generates majority of income through imaging
    Eligible Products
    (Products which qualify towards your CPS membership)
    View products View products View products
    Benefits   
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5 (for EOS bodies)

    At least 1 (for Cinema EOS bodies)
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 30% 30% for 1D, 5D & L-series

    20% for Cinema bodies & lenses
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 3 working days* Approx. 3 working days* (1D, 5D and L-series)

    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in Australia of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special CPS member deals Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    Gear must have been acquired through the Canon Australia distribution channel (Canon Store or its authorised Canon Australia retailers) to qualify.

  • What are the benefits of being a CPS member?
    As a member, you can take advantage of the below great benefits depending on your membership level.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $75.00 $100.00 $200.00
    Minimum Eligible Product Requirements 2 x 5D

    2 x L-series

    Generates majority of income through imaging
    1 x 5D and 1 x 1D

    3 x L-series

    Generates majority of income through imaging
    1 x Cinema EOS body

    3 x L-series

    Generates majority of income through imaging
    Eligible Products
    (Products which qualify towards your CPS membership)
    View products View products View products
    Benefits   
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5 (for EOS bodies)

    At least 1 (for Cinema EOS bodies)
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 30% 30% for 1D, 5D & L-series

    20% for Cinema bodies & lenses
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 3 working days* Approx. 3 working days* (1D, 5D and L-series)

    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in Australia of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special CPS member deals Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    *Canon will generally be able to meet these time frames and CPS members’ repairs are prioritised. However, members accept that sometimes repairs can take longer in some circumstances such as where there is extraordinary demand, the parts must be ordered, or the repair is significant.

    #Subject to availability

    CPS benefits apply in addition to any rights you have under the Australian Consumer Law contained in the Competition and Consumer Act 2010 or under an express warranty.

  • Is Canon product purchased overseas eligible for CPS support?
    We only offer CPS benefits (such as repair discounts, priority turnaround times and sensor cleans) on products distributed by Canon Australia via its Canon Store or its authorised Canon Australia retailers. Canon-branded products that are sourced from any source other than through Canon Australia’s official Canon Store or from an authorised Canon Australia retailer in the Canon Australia distribution channel (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not supported and will not be counted towards your eligibility requirements. If you are unsure, ask your retailer if it’s an authorised Canon Australia retailer or you can contact Canon for more information.
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